Legal Answering Services

The legal sector's #1 outsourced communications partner

Tailored services for the legal sector

Telephone Answering

A dedicated receptionist to answer the calls you can't get to

Live Chat

Outsource some or all of your chats to trained agents

Capture every opportunity in the most cost-effective way possible

Your UK-based, hand-picked receptionist is on hand whenever you need

Our services are based on usage - so you're always in control.

Get your quote today >

Telephone Answering

Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist. The front line for thousands of firms just like yours, and based within our specialist legal team, they know the industry inside out and understand the value in every call. Briefed by you on your business, they'll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your clients with every interaction.

Maximise every opportunity

Capture every client by always being available

Stay agile

Operate a seamless and efficient business whilst keeping overheads to an absolute minimum

Look more professional

Smarten up your front of house and ensure outstanding service delivery

Get your quote >


Live Chat

Our one-stop Live Chat solution is designed specifically for the needs of busy firms like yours. We combine gold standard software with the support of real people to help you maximise every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.

Get ahead of competitors

41% of chats resulting in a new enquiry

Win new clients faster

Proven to generate 6x more engagement with website visitors

Satisfy your audience

Clients are increasingly expecting chat to be available on your website

Get your quote >


13,000 UK businesses on board

Request a callback now to get a tailored quote, simply provide us with a few details and we'll call you right away.

No. of Employees:
How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

Alternatively, call us on 0333 202 1005. We like to talk.

Trust Pilot

Your specially selected receptionist works with you

Moneypenny Receptionists really are the best in the land. Employed for their can-do attitude, you'd be happy to employ any one of them yourself. Under normal circumstances you'd find them in our award-winning HQ, however some are still homeworking (with all the necessary data and security arrangements in place) to keep everyone safe.

Proud to be a 6x Best Company To Work For

We look after our team so they're happy, safe and inspired to look after your business.

Get your quote today >

Thousands of happy clients

I don't know what we'd do without Moneypenny.


Nick Ellin

Partner & Head of Operations

I would recommend Moneypenny to other organisations and I regularly do

James Knight

Managing Director

We make an excellent first impression - every time.


Neil Lloyd

Sales Director

The service pays for itself; leads are at a record high.


Mike Bloor

Business Supervisor & Senior Associate

We now present a professional image at all times.


Andrew Ollerenshaw

Managing Partner

Our callers always receive exceptional service.


Steven Treharne

Managing Partner

Live Chat makes us more accessible, winning us more business.


Andrew Graves

Managing Director & Solicitor

6 years of great service - I'd recommend Moneypenny to any business.


Ian Walker


Moneypenny enables us to deliver a professional and consistent service.


Sue Ashayer

Finance & Practice Manager

Moneypenny handles my calls so I can focus on clients.


Sarah Dwight


We've set up another 3 of our offices with Moneypenny.


Judith Williamson

Managing Partner

The reporting tools that Moneypenny offers allow you to have a real forensic look at your business.

Robert Talbot

Practice Manager

Every call is answered so no opportunity is missed.


Andrew Hogarth


The service just works - it's as simple as that.


David Eagle

Head of IT

We've seen a clear increase in leads with Live Chat.


Reta Rose

Marketing Manager

Real people answering real enquiries in real-time - it's fantastic.


Gareth Horner

Managing Partner

We completely trust Moneypenny to represent our firm.


Trine Jensen

Chief Operating Officer

Moneypenny has transformed the way I organise my practice.


Quentin Hunt


Moneypenny was recommended to me and I've never looked back.


Andrew Hill


New business has increased since using Moneypenny.


Stephen Oldham


Get your quote >
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Get your quote today

You could be briefing your Moneypenny Receptionists today. Call 0333 202 1005.

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  5. No. of Employees:
  6. How will we use your data? Read our Privacy Policy, or opt-out of on-going communications from us.

Best people

Rated Excellent